Terms of service
Terms of Service
Please read these Terms of Service carefully before placing an order with Lumivex. By accessing our website or making a purchase, you agree to be bound by these terms.
1. About Us
Lumivex is an online menswear retailer operating at lumivex.co.uk For any queries, please contact us at contact@lumivex.co.uk.
2. Eligibility
By placing an order, you confirm that:
- You are at least 18 years of age.
- You are legally capable of entering into a binding contract.
- The information you provide is accurate and complete.
3. Orders & Acceptance
All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. You will receive an order confirmation by email once your purchase has been accepted.
4. Pricing
All prices are displayed in Pounds Sterling (£) and are inclusive of VAT where applicable. We reserve the right to update pricing at any time. The price displayed at the time of checkout is the price you will be charged.
5. Payment
We accept all major payment methods as displayed at checkout. Payment is processed securely through our payment partners. Lumivex does not store your card details.
6. Delivery
We offer complimentary worldwide shipping on all orders. Estimated delivery times are provided at checkout and are indicative only. Lumivex is not liable for delays caused by third-party carriers or circumstances beyond our control.
7. Returns & Refunds
Please refer to our Returns & Refunds Policy for full details on how to return an item and receive a refund. Your statutory rights under the Consumer Rights Act 2015 are not affected.
8. Intellectual Property
All content on this website — including text, images, logos, and design — is the property of Lumivex and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, Lumivex shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the value of the order in question.
10. Governing Law
These Terms of Service are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to These Terms
We reserve the right to update these Terms of Service at any time. Continued use of our website following any changes constitutes your acceptance of the revised terms.
12. Contact
For any questions regarding these terms, please contact us at contact@lumivex.co.uk
Last updated: 15 February 2026